Contact us
Talk to the national office, or find your nearest agent
For an active claim, contact your registered agent or district coordinator directly first — it's usually faster than the national line. Everything else, the form below reaches the right desk.
Reach us directly
Every channel we answer on
Claims intake runs around the clock. The other channels follow office hours.
Phone
+263 77 978 2011WhatsApp
+263 77 978 2011Email
members@fsp4ed.comOffice
12 Selous Avenue, Harare CBD, Harare, Zimbabwe
Hours
Monday–Friday, 08:00–17:00 CAT · Saturday, 08:00–12:00 CAT
Reporting a death outside office hours?
Call or WhatsApp the number above — claims intake doesn't wait for the office to open. Only the verification stages run on business hours, where they involve a district or provincial office.
Looking to become an agent?
Email agents@fsp4ed.com with your ward and a working phone number.
Tell us what you need
We'll route your message to the right desk — membership, claims, agents or the parlour network.