Support

Email: members@fsp4ed.com — for membership, account and app questions. Agents: agents@fsp4ed.com.

Phone or WhatsApp: +263 77 978 2011. Office hours: Monday–Friday, 08:00–17:00 CAT · Saturday, 08:00–12:00 CAT.

Visit: 12 Selous Avenue, Harare CBD, Harare, Zimbabwe.

For an active claim, contact your registered agent or district coordinator first — it is usually faster. Claims intake is open around the clock on the national line.

If you cannot sign in, use “Forgot password” on the sign-in screen. A reset code is sent to the email address or phone number on your account.

If you no longer have access to that email address or phone number, contact the national office with your national ID number so we can verify you and update your details.

Email members@fsp4ed.com with the subject “FSP4ED Field app”. Tell us your phone model, the app version (shown in the app settings), what you were doing and what went wrong. Do not send your password.

Read how we handle your information in the privacy policy, and how to ask for your account and personal information to be deleted.